When you finish creating your campaign, you can rest easy - we got this covered! However, if you come back to your account, you may see one of these statuses associated with your account. Here is the full list of campaign statuses and what they mean:
- Ready - your campaign is ready to go and will be sent to print with our next batch.
- Pending - your campaign is next-in-line to be generated by our AI technology.
- AI Writing - our clever AI is generating your notes, and your previews will be ready shortly!
- Complete - your campaign has been shipped and it's now with the postal services.
- Error - Something isn't quite right, but don't panic! You don't need to do anything unless one of our team contacts you. If your campaign is in error, make sure you keep an eye out for an email from us incase we need anything from you!
- Deleted - the campaign has been deleted, either by you or by one of our team. If this isn't something you were expecting, get in touch with one of the team to find out more about this.
If you have further questions about the status of your campaign, please feel free to get in touch with our support team.