Here is the full list of campaign statuses and what they mean:

  • Ready - the campaign has been correctly set up and it is ready to be shipped
  • Pending - the campaign is next in line to be generated by our AI technology
  • AI Writing - our clever AI writing technology generates your handwritten letters
  • Shipped - the campaign has been shipped and it's now with the postal services
  • Error - something went wrong and our production team is looking into it
  • Deleted - the campaign has been deleted either by you or by one of our employees

If you have further questions, please feel free to get in touch with our support team.

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