Zapier is a platform which connects other platforms together. Scribeless use Zapier to talk to your CRM so you can automatically send handwritten notes to your customers. This video shows you how to connect Scribeless to a google sheets, you can use the same basic concept to connect to your CRM.
For more details see the Scribeless Zapier tutorial
Some CRMs require a premium account on Zapier. Lookup your integration on Zapier if if required please upgrade to the $20 / month plan here.