HubSpot
HubSpot

HubSpot

Here's our step-by-step guide to getting you integrated with HubSpot, so you can add Scribeless to your workflows and automatically send handwritten notes to your customers! To learn more about how to make the most of our HubSpot integration, check out this page of our website.

You need to workflows enabled on your account (HubSpot marketing plan) and you must have admin permission in your HubSpot account.

Getting Integrated with HubSpot

Creating your Integration:

  1. Create a Campaign - you must do this first!
  2. Click Integrations
  3. Click Connect to HubSpot
  4. Click Automations, then click Workflows
  5. Create a Start from scratch, Contact-based workflow
  6. Choose your enrolment trigger(s)
  7. Click the plus button in your workflow, scroll down and select Scribeless
  8. Choose the correct campaign ID, and select up to 2 custom variables to pull from the campaign
  9. Once you're happy, hit save!

Testing the Integration:

🧪
Testing Mode
  1. Select your campaign in the Scribeless platform and click 'Enable Testing'
  2. Return to your workflow, click Review, and enable your workflow
  3. Manually enrol one of your contacts in the workflow
  4. Your contact should appear in the workflow (this may take a minute!)
  5. Once it's working, you can then click 'Disable Testing'. You won't be charged for any recipient with an orange backgound

Troubleshooting

The contact didn't appear

If a contact couldn't be added to a campaign you will get an email 15 minutes after trying to add it telling you why. Often it is because the contact doesn't have all the required fields for the campaign. A contact needs: First and last name, Street address, Postcode, State, and Country. Note that the US state must be the two-letter abbreviation rather than the whole word.

Still having issues? We'd be happy to look into it for you - get int touch with one of our support team and let them know more about your issue.